We understand how unclear digital privacy policies can leave you with questions and doubts. This policy explains how telenzelor.sbs collects, uses, and protects your personal information according to South African law.

Information We Collect

We collect only the information needed for clear communication and effective service delivery.

• Basic personal details such as name, surname, and contact information for correspondence.
• Website usage data such as device type, browser, and traffic logs to improve your experience.
• Inquiry and communication history to help deliver tailored support and response.
• Any other information you voluntarily provide when using our service or making a request.

How We Use Your Information

Your information is used only for relevant business needs, never for unrelated purposes.

• Responding to inquiries and providing customer support about our services.
• Improving website functionality, usability, and communication based on usage data.
• Sending occasional updates about SEO strategies and relevant services, always with your consent.
• Ensuring compliance with South African data regulations and maintaining site security.

Legal Basis for Processing

We only process data lawfully under South African data protection laws and regulations.

Your data is processed with your consent, to fulfill contracts, comply with legal obligations, or for our legitimate interests in running and safeguarding our website and services.

Information Sharing

Your privacy matters—we do not sell your information. Data is shared only when necessary or required by law.

• Sharing is limited to trusted third-party service providers for website hosting, analytics, or technical support when required.
• Information may be disclosed if compelled by South African law enforcement or regulators.
• In the event of a business transfer or merger, your data may be transferred as part of the process, but will remain protected.

Data Security

We keep your information secure using industry-standard measures. While no system can promise complete security, we regularly review our safeguards to protect personal data from loss, theft, unauthorized access, disclosure, or alteration.

Your Rights

You have specific rights under South African law regarding your data.

• Request access to the data we hold about you.
• Request correction of inaccurate personal details.
• Request deletion when your data is no longer necessary for processing.
• Object to or restrict certain data processing activities.

Cookies and Tracking

We use cookies for site functionality and analytics. You can control cookie preferences in your browser settings.

View Cookie Policy View Cookie Policy

Contact Us

Have questions about your privacy? Reach us at info@telenzelor.sbs for more details or data requests.

Changes to This Policy

We update our privacy policy as legal or business needs change. Check back regularly for the latest details.